The job, the shift and the paperwork on one phone — signal or not.

Their day at a glance

• Today’s jobs on a timeline, with the arrival window, the scope, drive time between jobs and a live ETA to the next one.
• Call, message or open Google Maps directions to the customer in one tap.
• Upcoming jobs show only the address; customer contact details appear on the day of the job.

Working a job

• A simple four-step flow: Route, Start, Working, Signed off.
• Before and after photos, geotagged and time-stamped, from the camera or gallery.
• Parts used, notes for the office, and documents such as certificates and delivery dockets (images, PDF, Word or Excel, up to 15 MB).
• Pause with a reason — break, lunch, parts run, waiting on access, office call — and an expected return time.
• Can’t finish? Pick a reason (reschedule, failed, needs a second technician) and the office is alerted straight away.
• Need longer? Add 30, 60 or 90 minutes and the day’s schedule updates.
• Shared jobs: each technician signs off their own part.

Sign-off that stands up

• Customer rating from 1 to 5 and an on-screen signature with the signer’s name.
• The app checks the essentials before closing: after photos, required forms, a completion note, and the signature where you require one.
• Signing off closes the job and starts the invoice.

Safety and forms

• A point-of-work risk assessment that must be completed before work starts.
• Your own forms, designed in the office and filled in offline: checklists, photos, signatures, GPS location, ratings and more.
• A daily vehicle check or morning form before clock-in, for the technicians you choose.
• Asset registration by QR code.

Clocking in and out

• Clock in with GPS and, for van drivers, the opening odometer reading.
• Breaks, overtime and a full shift breakdown (working, travel, on site, break, idle) on one screen.
• Gentle nudges: a break reminder after 3 hours on shift and clock-out reminders at 10 and 12 hours.

Their own records

• Wages: pay period, standard and overtime hours, year to date — always matching what payroll pays.
• Leave requests, checked against scheduled jobs so nobody books leave over work.
• Receipts for fuel, materials and tools, photographed on the spot.
• A weekly performance score.
• Office broadcasts, with an acknowledge button on urgent ones, and a push alert when a new job lands on their shift.

Built to keep working

• Offline-first: photos, notes, parts, forms, sign-offs and clock events queue up and send automatically when signal returns.
• When online, the office sees each change within a few seconds.
• Improvements install automatically when the app opens.
• One device per technician, and the job data stored on the phone is encrypted.
• Location is recorded only between clock-in and clock-out, with a visible “On shift” notice the whole time.
• Technicians never see quotes, invoice totals or customer prices.