The platform
Twelve areas. Each one is a page.
One live system for the office, the technicians' phones, customers and letting agencies.
- 01See every technician's day, and change it with a drag.Dispatch board, auto schedule, Need Dispatch queue, crew jobs
- 02The job, the shift and the paperwork on one phone — signal or not.Route, Start, Working, Signed off — offline-first
- 03Know where every van is and what every technician is doing, right now.Live van map, wallboard, Field Crew cockpit, location history
- 04Quote it, win it, bill it, get paid — with the VAT right first time.Two-thirds VAT rule, online acceptance, Stripe and BACS
- 05Know what every job really made.Profit per job, P&L dashboards, overheads and fleet costs
- 06Pay people right, from the hours they actually worked.Certified time, pay that matches the work, leave and documents
- 07Keep customers in the loop without picking up the phone.Online booking, live tracking link, portal, site issue QR posters
- 08Turn enquiries into booked work, and keep the whole team on the same page.Pipeline, forecast, broadcasts, staff chat, WhatsApp
- 09Know what is on every van before it leaves the yard.Van stock, parts catalogue, purchase orders, fleet register
- 10Safety checks done before the work starts, and proof kept after it ends.Form designer, risk assessments, GDPR dashboard, asset health
- 11Answers from your own data, without a spreadsheet.Report builder, Money and People dashboards, Setup and Health
- 12Inspect, report, repair, approve — one app for every property you manage.Property inspections for letting agencies
Who gets what
Each role sees only the menus and data its job needs, and admins can adjust what each role sees from the Roles and Access settings.
| Role | Where they work | What they do |
|---|---|---|
| Owner or admin | Office web app | Everything, including settings, roles, finance, payroll and approvals |
| Manager | Office web app | Dispatch, jobs, timesheet approval, payment claims, reports and HR |
| Office and dispatch | Office web app | Bookings, scheduling, customers, quotes, invoices and messages |
| Sales | Office web app | Leads, opportunities, quotations, pipeline and follow-up activities |
| Technician | Technician mobile app | Daily jobs, clocking, photos, signatures, forms, wages and leave |
| Customer | Customer portal and public pages | Booking, tracking, quotes, invoices, payments and site issue reports |
| Agency manager | FieldFlow KPA app and portal | Properties, people, reports, issues, compliance and approvals |
| Inspector | FieldFlow KPA app | Inspections, issues, appointments and documents, including offline |
| Property owner | FieldFlow KPA app | Their own properties; approves reports and repair jobs |
| Tenant | FieldFlow KPA tenant app | Messages, shared documents, helpsheets and reporting issues |
See your whole operation on one screen.
We walk through dispatch, the technician app and the profit on a job you have already done. Bring one real quote and one real day's schedule.
Book a demo